Bly, Robert W. <br/><br/>
The encyclopedia of business letters, fax memos, and e-mail 

 - New Jersey  Career Press  2001 
 - 286 
<br/><br/><label>ISBN: </label>9814096490 
<br/><br/><label>Dewey Class. No.: </label>CIR 651.7 B62e 2001