TY - BOOK AU - Ligaya, Emmanuel F. AU - Jerusalem, Violeta L. AU - Palencia, Jonas M. AU - Palencia, Marjueve M. TI - Principles of marketing SN - 9786219560962 PY - 2017/// CY - Manila PB - Fastbooks Educational Supply, Inc. N1 - Includes references; Chapter 1. Marketing principles and strategies -- Chapter 2. Customer relationship: customer service -- Chapter 3. Market opportunity analysis and consumer analysis -- Chapter 4. Developing the marketing mix -- Chapter 5. Managing the marketing effort (the marketing process) -- Chapter 6. Workshop and presentation of marketing plan -- References ER -