000 | 01092nam a2200229Ia 4500 | ||
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003 | NUNS | ||
005 | 20230824145622.0 | ||
008 | 220907s9999 xx 000 0 und d | ||
020 | _a9789710640522 | ||
040 | _cNUNSLRC | ||
100 |
_aDe Guzman, Jeffrey D. _eauthor |
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245 | 0 |
_aFront office services / _cJeffrey D. De Guzman and Alvin L. Espiritu |
|
260 |
_aQuezon City : _bPhoenix Publishing House Inc., _cc2016. |
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300 |
_ax, 311 pages : _billustrations ; _c25 cm. |
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490 | _aTLE-TVL series. | ||
504 | _aIncludes bibliography. | ||
505 | _aUnit 1. Receiving and processing reservations -- Unit 2. Operating computerized reservation system -- Unit 3. Providing accommodation reception services -- Unit 4. Conducting night audit -- Unit 5. Providing club reception services -- Unit 6. Providing porter services -- Unit 7. Assessing personal entrepreneurial competencies (PECS), and understanding teh environment and market -- Bibliography. | ||
700 |
_aEspiritu, Alvin L. _eco-author |
||
700 |
_aPaiton, Clodualdo V. _ecoordinator |
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942 |
_cBK _2ddc _n0 |
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999 |
_c9654 _d9654 |