000			01234nam a2200217Ia 4500
003			NUNS
005			20230824171403.0
008			220907s9999 xx 000 0 und d
020			_a9789710634958
040			_cNUNSLRC
100			_aVerzosa, Raquel F. _eauthor
245		0	_aEnglish for hospitality and tourism : _ban ESP book for hospitality service providers / _cRaquel F. Verzosa
260			_aQuezon City : _bPhoenix Publishing House Inc., _cc2014.
300			_axiv, 210 pages : _billustrations ; _c25 cm.
504			_aIncludes references.
505			_aEnglish for specific purposes -- Unit 1. Working in the hospitality, tourism. and other service industry providers -- Unit 2. Service excellence -- Unit 3. Job interview -- Unit 4. Room reservations -- Unit 5. Travel around the world -- Unit 6. At the airport -- Unit 7. Welcome aboard -- Unit 8. Tourist arrivals -- Unit 9. Hotel facilities and services -- Unit 10. Complaints and apologies -- Unit 11. Room service -- Unit 12. Foodservice -- Unit 13. Beverage service -- Unit 14. Conventions -- Unit 15. Itineraries -- Unit 16. Passenger service -- Unit 17. Documentation -- References.
942			_cBK _2ddc _n0
999			_c9662 _d9662